Shipping & Returns
Shipping to Australia
We offer free standard shipping on all orders to Australia.
- Orders are dispatched from our workshop in Melbourne
- We dispatch orders within 24 hours of it being placed. This excludes weekends and public holidays.
- Standard delivery timeframe is 2-7 business days to metro and up to 7 business days for regional, excluding courier delays.
- Express delivery timeframe is 1-3 business days, excluding courier delays.
International Shipping
Nostalgia Club currently does not ship internationally. Follow us on our socials to stay up to date for new areas.
Returns
If you are happy with your purchase, you can return it for a refund (excluding shipping costs) or replacement within 30 days.
- Returned goods must be in an un-used condition with original packaging with order confirmation included.
- The customer is responsible for the cost and organising the return shipping label.
- Please understand that we're unable to refund the shipping cost and package unless it is deemed that the goods are faulty.
- To organise a return, contact us here and we will provide details on where to send your return.
- Please allow 3-7 business days for processing your return.
Damaged Items
We take a lot of care to ensure your order arrives in perfect condition. It is normal for the shipping carton to show some wear and tear from it's journey to you. However, if the products inside are damaged, please contact us here and we will be more than happy to resolve any issues.
Order Cancellation
You may cancel your order if it hasn't been dispatched yet. We will happily refund the total cost of your order back to your payment method. Please contact us here as soon as possible and we will do our best to accommodate your request.