FAQ

 

What types of wicks do you use? 

Our wicks are made from lead free cotton

What are your delivery options?

We offer standard delivery and express delivery Australia-wide. 

How long will my order take to arrive? 

Standard Delivery 

  • 2-7 business days after your order is placed

Express Delivery

  • 1-3 business days after your order is placed

Can I send this as a gift? 

Yes, you can send this as a gift. 

Will I get an order receipt? 

We don't include order confirmation print outs as we understand that most of our customers order our candles as a gift. You can find your electronic version of your order confirmation in your email. 

I haven't received my order, what can I do? 

If your order hasn't received in the timeframe we suggested, it's first best to contact the courier delivering your order for an update. If you need any further assistance, please contact us here.